Return policy
Return Policy
| Product | Gold Jewelry studded with Lab Grown Diamonds / Mined Diamonds | Lab Grown Diamond / Mined Diamonds |
|---|---|---|
| 30 DAYS RETURN
100% refund for your purchases within 30 days | 100% of Invoice value* Any personalised product will not be included in the 30-day Return policy. Products purchased using EMI facility will not be included in the 30-day Return policy. | Policy not applicable |
| CASH BACK
Sell your jewelry back to us | Gold: 100% of the prevailing market value*
Lab Grown Diamonds / Mined Diamonds: 80% of the prevailing market value* *In case of any discounts given during original purchase on the metal and stone value, an equivalent amount shall be deducted from the market value. 100% Making charges shall also be deducted (Maximum value Rs 10,00,000/-) | Policy not applicable |
| LIFETIME EXCHANGE
Exchange or upgrade your jewelry with new designs | Gold: 100% of the prevailing market value* Lab Grown Diamonds / Mined Diamonds: 100% of the prevailing stone value of the same grade* *Making charges shall be deducted from the old jewelry. Price difference towards the same grade shall be charged extra. | Lab Grown Diamond / Mined Diamond: 100% of the prevailing stone value of the same grade* *Only certified Solitaires with Laser inscription can be exchanged for a product of higher value. Difference of price shall be charged extra. |
| CANCELLATION | Products purchased using a discount code or on EMI facility are entitled to a 20% cancellation charges, if cancelled after 24hrs. of placing order. | Products purchased using a discount code or on EMI facility are entitled to a 20% cancellation charges, if cancelled after 24hrs. of placing order. |
