Ankur Aggarwala week ago
I came to know about them through CRED as I won a coupon there. I made a purchase of the jewelry and was expecting the delivery after 18 days. To my surprise, I received a mail from their team member(not disclosing name) after 18 days asking for additional payment of 3k-4k so that they can dispatch the order. The reason stated was the weight of product is slightly higher(approx 0.2 gm of 18k gold). I asked for bifurcation of price, they did provide me the same but the figures were not convincing. Firstly, for natural IJ-SI diamond, rate was 82k per carat (very high when it’s a 0.01 carat diamonds) and these are not GEM certified but some Fiona internal certification. Secondly, the making charge was 2k par gram which is again on the higher side. I do appreciate that team was responsive on mails & the moment I am to cancel the order, the team refunded the entire amount in 2 days. Hence an extra star.
A1 Akash3 weeks ago
The place is very good for Diamond jewellery.Even the prices are competitive and there some discounts also.At last the staff is also very much friendly and transparent.
Mithlesh Kumara month ago
If you are planning purchase jwellery from Fiona diamonds due to cred coupon or any other coupon, then pause and read. You will get net loss even after discount received due to coupon. Reason is simple, you will get price inflated and then discount will b given. I purchased a gold bangle 22KT on 16 May, they have charged me @ 53000 per 10 gm. It means I paid them more than the cost of 24 K gold. It is a scam in the name of coupon. Safely avoid it. Cred also must take it into cognizance before promoting Fiona Diamonds
Niyati Thakura month ago
I had a very good experience with Fiona.They have great designs and we were very pleased with the ring we bought.The service was also very prompt and we got our order before time.
Akriti Prajapatia month ago
Very beautiful ring. Humble staff. I felt so happy and excited to see this ring that I forgot my phone at their store and didn't even know this till a staff person came to the other end of the market in my search to return it. Worth the money. Exquisite ring. Very impressed.
chandrani chatterjeea month ago
Excellent craftsmanship. The quality of the stones(emerald and diamond) are really good. You made my day Fiona😊
Anand Subramanian3 months ago
What a wonderful store! After finding good reviews of the store, I decided to contact them. Saurabh started conversing with me. He was very patient and explained in detail the various specifications and types of stones available in the market. The work done by them is very professional and classy. They deliver before/on the promised date and with all the required certification. The entire process was so smooth that I was prepared to buy without even a single visit to the store. I would highly recommend this store if there is a requirement of a piece of jewelry especially diamonds/solitaires. Keep up the good work, Fiona! You certainly make people smile…..
Ayushi Singh3 months ago
Great service and lovely customization work from the brand. We'd requested our rings to be delivered a day or two in advance, and Saurabh made sure that happened. Not only was he extremely helpful & polite, he also went through each and every detail about the process and answered all our questions with patience. Great work!
Md Shaukat Ali4 months ago
It was my first online shopping of jwellery and Fiona Diamonds made this experience awasome. I ordered wrong size ring by mistake and requested for alteration of size. The response received through the support team was very sincere and I received the exact size of ring without any problem. The experience is beyond my expectations and my faith increased in e-commerce due to awesome product and after sale service provided by Fiona.Kudos to all team.
Simran Sethi4 months ago
I had a good experience with Fiona’s, the product quality is good but the most likeable is their service and behaviour of staff. They are helpful and suggest you the right approach for your selected piece. Overall a very good experience. Recommendable. I am definitely their return customer.
Karan Thakur4 months ago
Had wonderful shopping experience at Fiona Diamonds. I am extremely pleased with the authenticity and design of the brand and the cordial and amicable nature of Ms Aditi. She also updating me about the Dispatch of the product on whtsap,. Extremely Friendly, cooperative and welcoming staff. Size ,finishing and quality of diamond is perfect. Fiona diamonds is genuine store where u cn do online shopping for jewellery.
Dev Sharma5 months ago
This is our second time buying a ring from Fiona. The first was back in 2015 (from the Bangalore branch). This time, we weren't in the country and had to communicate via WhatsApp/calls for the entire design process. Arzoo was amazing in helping us design a custom ring without even being physically present there. She looked after us really well, everything from selecting each component of the ring, to the sizing, to sharing 3D models to ensure we were getting exactly what we asked for. The ring was as brilliant as we could have hoped for. Big thanks to Arzoo and the team at the Mumbai branch for making the entire process so seamless and transparent.
Subba Ghosh5 months ago
Thanks to Mr Vashu and Fiona for the lovely stud earrings which I received a few days ago. Quality of the diamonds is superb,not only the colour and clarity are top class but being lab grown diamonds they are ethically sourced.
Sujay Suresh Kumar5 months ago
After doing a lot of research online, I chose Fiona to make a customized engagement ring for my girlfriend. I didn't know what to expect since this was a very new experience for me, but Mr. Anshul was SO kind and walked me through the process. They made the customization process SO easy and stressfree; constantly keeping me posted about the updates, sending me the CAD files for the design and taking my inputs along the way. Within just 2 weeks, they had THE PERFECT ring ready. It was wayyy more beautiful than I expected and my girlfriend (hwho's now my fiance) absolutely LOVED it. Cannot thank Fiona enough for making this memorable for me. Would 100% recommend for anyone looking to gift their loved ones custom jewellery!
Satish Kumar Mahankuda6 months ago
It's been a wonderful experience with Fiona. After visiting many local and national jewelleries and being disappointed for a lack of customization options we had a Discussion with Sakhsi from Fiona team. She supported us end to end to understand our requirements, clear apprehensions and help us with design and choices. Whole process was done online and over phones/whatsapp. Delivery was smooth. Got for a great value. Hope to see you grow and innovate in packaging and presentation of the final product.
Suchismita Biswas7 months ago
I have a pair of lab diamond studs and a moissanite ring from Fiona. Their designs are great, the stones sparkly and they also provide inhouse certificates for the products. This is one of the very few places in India where you can buy moissanite, a wonderful gem. Mr. Salman assisted me for choosing my moissanite ring and he is extremely polite and courteous. Great experience and I love my new ring.
Libza Mannan8 months ago
Highly recommended. I had a particular engagement ring design in mind and Lalit Kumar from Fiona not only understood my exact requirements but also enhanced it with some creative tips. When my mini D day jewellery was delivered, all design intricacies and suggestions were taken care of. The final piece not just touched my heart but it made me realise 'this is the one' 😊. In love with my 'promise of forever', thanks to Fiona Diamonds.
Sophia Balu8 months ago
Reasonable pricing and the pendant that I ordered was well made. The staff were helpful and friendly, making this a very good experience. Although the showroom is small, it is reasonable well stocked and the staff are friendly guide you well. Definitely suggest Fiona, especially if you are looking at custom made jewelry. The pendant I ordered was excellent and everybody loved it. There is something to be found for a wide range of budget here from diamonds to moissanite with the staff helping you customize it.
Heena Sata9 months ago
This was my first experience with Fiona diamonds , and I had my concerns regarding online jewelry shopping, especially because it was my engagement ring. But the staff was very supportive and in constant touch whenever I had my queries till I received the products in hand. The quality of diamonds for both the ring and the pendant are excellent and every product came with a proper authentic certificate and a report of the stone. I totally loved my pieces and also the packaging , especially the little LED light feature in the box. I'd definitely recommend Fiona diamonds to all those who are looking for great design options and a safe online jewelry shop.
sam george Babu11 months ago
Shopping for a jewelry online, I had my concerns and worries. I had done my research and I found Fiona Diamonds a good place to explore. During this pandemic time, as it was difficult to be in person and shop, the online experience shopping with Fiona was great. Ayushi did wonderful job from the beginning and till the moment I received my item in hands. I had ordered for a Moissanite Diamond ring, which was more beautiful than I expected once I received in my hands. The logistics was safe and received it in time even in this pandemic times. Overall it was wonderful experience shopping with Fiona. I would happily recommend Fiona, to anyone who is looking to get something special foe their loved ones.
deepak gunalan11 months ago
They scam people with huge making or service charges. I regret getting a simple ring done from here and being charged so high. They're manipulative, so public alert to check before you order or pay.
Rita Samajpathia year ago
Being a frequent purchaser, I explore a lot before I decide on buying something, what I liked about Fiona is the designs are not the regular one, and each piece is unique and I rate them high for that. Along side wish to thank Shashi Mam for her promptness and her humble approach towards her customer..
vrudhi Shaha year ago
I bought my solitaire ring from Fiona diamonds, Bangalore. They have a great range in designs. Extremely flexible. I placed an order for a product and eventually requested for a change in design and Shashi was very accommodating. The best part is customisations. As much I loved the store range, I wanted a classic design with a specific stone size and I was able to do it without any hassle. And even though she requests for a stretched delivery, the product arrives earlier than scheduled. I received my ring in less than 10 days, in times of lockdown. Hands down great service, great quality of product. Very happy with my experience. Thank you Shashi and Valli for your help and a great product.
ruchir gulati3 years ago
I made my first purchase from Fiona Diamonds in February and I must say my experience was delightful! I got a pair of single carat ear studs for my mother. After doing quite some research about Moissanite, lab grown diamonds, and other alternatives, I made the choice. I got great help from a Fiona executive who guided me about their product line, and were willing to do any customization that I needed too. Finally after being convinced about Moissanite, and having a few conversations with Fiona folks, I visited their store in Bangalore. I was welcomed by very friendly staff who patiently showed their products. I decided to splurge and go for the 'Forever One' stones as there was only one piece with that - even though 'Forever Brilliant' jewellery was equally good looking to me! About their products - they have good choices, come in 14K or 18K gold of different colours, and most importantly (to me) the finish and craftsmanship matches diamond jewellery from popular brands. I am really happy with my purchase and experience. If you're looking for a long honest alternative to diamonds (that could be blood diamonds if you're getting the big ones), or you're simply on a budget, Fiona is a promising choice for sure!
Eco-Friendly and Conflict free
Easy on pocket
Environment Friendly Diamonds